Shipping policy

Shipping Policy

Thank you for shopping with Matcha Scrubs! Below is our shipping policy to help you understand how and when your order will arrive.

Order Processing

All orders are processed and shipped within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: During peak times (such as product launches or holidays), processing times may be slightly longer.

Domestic Shipping Rates & Estimates

We offer flat-rate shipping across the U.S. Shipping charges for your order will be calculated and displayed at checkout.

Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.

Delays & Issues

If your order is delayed beyond the normal processing window or appears lost, please reach out to us at info@matchascrubs.com and we’ll do our best to assist you.